Certified Supply Chain Professional
Dates: 03/09/09
Time: 6:30 - 9:30 PM 
Location: Shiseido America, 366 Princeton-Hightstown Road, East Windsor, NJ 08520
Instructor: Dave Hollinger
13 weeks
Cost: $895 for APICS Members, $1195 for non-members. 15% discount for groups of 3 or more from the same company. Additional $595 fee for CSCP Courseware and web-based resources (no discount applies). Make checks payable to APICS-PRSJ

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Course Content, Modules 1-4:

  1. SUPPLY CHAIN MANAGEMENT FUNDAMENTALS
     Explore how successful supply chain management adds value to your organization
     Understand the supply chain management processes
     Develop a supply chain strategy that aligns with the corporate strategy
     Assess and measure the effectiveness of supply chains
     Establish a continuous improvement process for supply chains
     Understand the importance of supply chain design and its continually evolving capabilities
     
  2. BUILDING COMPETITIVE OPERATIONS, PLANNING, AND LOGISTICS
     Understand natural dynamics within the supply chain to optimize performance and increase profitability
     Asses the value of demands and reduce complexity in demand planning
     Establish collaborations to replace or improve demand estimates
     Include supply chain factors in product designs
     Align distribution and transportation options with supply chain strategy
     Develop and implement plans for using 3PL and 4PL service providers
     Understand the importance of reverse logistics
     
  3. MANAGING CUSTOMER AND SUPPLIER RELATIONSHIPS
     Categorize customers based on their profiles and needs
     Understand customer loyalty and lifetime value of a customer
     Establish measures of customer satisfaction
     Understand the strategic importance of purchasing and supplier relationships
     Establish a supplier rating system
     Effectively use customer data to improve service performance and increase value to suppliers and customers
     
  4. USING INFORMATION TECHNOLOGY TO ENABLE SUPPLY CHAIN MANAGEMENT
     Understand the role of data and information technology in support of the supply chain
     Learn how technology-enabled supply chains contribute to business strategies and operating plans
     Explore the IT infrastructure as it relates to the comprehensive set of supply chain management systems
     Understand the innovative technologies enabling collaborative commerce and global visibility
     Apply technology to enhance distribution, reverse logistics, and global supply chain communications